Please make every effort to arrive 10 minutes before classes, workshops, etc.
Doors will be locked 2 minutes before the start of each class (or shortly thereafter) for security reasons, and to mitigate disruption to the class in progress.
All class reservations/cancellations must be made online. We do not take any over phone or email.
Please note that our space is limited and may sell out prior to start time. Preregistration is encouraged.
Cancellations may be made prior to 2 hours to the start time of class with no penalty.
Early Cancel: Cancellation made prior to 2 hours to the start time of class. The class is credited back to your account for future use, not back to the credit card used.
Late Cancel: Cancellation made after the 2 hour window. Drop-ins and Class card holders will lose the one class. Membership holders will be charged $10 after the 2nd time. This also applies to no shows.
Guests: We encourage you to bring guests to class and members get a free guest pass per month! If you'd like to register a friend or family member, please make them a separate account and register them individually. Memberships cannot be shared.
Refunds:
There are no refunds on cancellations for any class passes, workshops, events, or trainings.
In-person Services: Appointments can be made through the "services" page. We require a 48-hour notice for cancellation with full refund. However, if you are ill and must cancel for emergency, you may reschedule. If you do not reschedule, you forfeit the fee for the appointment that was held for you.
Shop: All non-consumable items are eligible for a refund. Gift certificates, bath products, and digital products are not eligible for refunds.
**At our discretion, a refund will be considered in the event of a true emergency or sickness. If you miss a class, workshop, etc. due to these extenuating reasons, you need to email us at help@embodyschool.com to let us know within 1 day of the missed class/event, but preferably before the class/event.
At our discretion, we may offer the option of leaving a credit on your account to use towards a future purchase.
Any approved refund may require a $6 processing fee. This $6 fee will be deducted from the refund amount.
If you are sick in such a way that may be contagious to others, we ask that you please do not come in for classes until you feel confident you will not infect others around you.
Cell Phone Policy & Audio/Video Recording Policy:
We kindly ask that cell phones not be brought to your yoga mat during practice but may be stored in your cubby. If you must bring your cell phone in, please let the teacher know before class begins and keep in “silent mode” so that ringing, vibration or message notification displays will not distract other students. If you need to use/answer your cell phone in any way during class, we ask that you please leave the practice space and go into the lobby or outside.
Audio and/or Video Recording with a cell phone or any other device are not permitted in our studio before, during, or after a class. This is common sense courtesy which respects the privacy of fellow students, the teachers, and the studio.
Class Cancellations:
Class cancellations due to inclement weather will be posted on the online schedule and may be determined to be necessary shortly before the earliest class.
From time to time, a class may need to be cancelled for unforeseen and/or last minute circumstances. We will always do our best to avoid this, but in the event it is unavoidable, we will contact those who are pre-registered for a class and also post the cancellation on the web site.
In the event of any cancellation on the studio’s part for a class that you have registered for, your class pass will remain available for another class.
Lost, Found, & Stolen Policy:
All items found and kept in Lost & Found areas will be purged on a continual basis on the 1st of each month.
Embody School is not responsible for lost or stolen items.
Mat & Block Cleaning Policy:
We have all natural mat and block cleaner in wipes and spray bottles in the studio. We ask that each member borrowing an Embody School mat and/or blocks/props please clean the mat and any solid-surface props used at the end of class.
Drug/Alcohol Intoxication:
For everyone’s safety, we ask that members do not come to The Embody School under the influence of any type of non-prescription drug or alcohol.
Teachers/staff have the right to ask anyone to leave the premises if they suspect any type of intoxication.
Personal Responsibility:
Shoes are not worn in the studio and must be removed before entering. Please be considerate of others and come to class bathed and without heavy scented perfumes. We want everyone to have a pleasant experience.
